Name: MCR Tracer, MCR Captor, MCR Studio, MCR Visio, MCR Server, MCR Player
MCRTRACER has been developed by AREA to satisfy the upcoming need of LEAS
to track targets movements by means of GPS and GPRSSystems.
MCR Tracer full integration in the MCR Voice & Data Monitoring- Center enables
LEA operators to leverage the power of an unified interface for all the information
(Voice, Data, Positioning) related t o the target.
GEOGRAPHICAL TRACKING OF "#R$%"
A TACTICAL TOOL
The geographical localization of monitored
targets is nowadays one of the most important
tools in investigation activities.
AREA has developed in house a solution
to pinpoint someone'sposition down to 10
meters using devices so small to fit in the palm
of one hand. &$' Tracer is made up of:
• The Tracking Device (TD) providing
1. MER Player Interface (Area Monitoring Center)
The full integration of Tracer with MDR Voice
& Data Monitoring Center provides the best
performances and efficiency, allowing LEA
operators to use the same NCR Player
interface for all kinds of monitoring activities:
fixed and mobile telephony and 'P data
interceptions, localization tracking services,
live audio and video. etc.
The TDs are installed on vehicles or others
2. MER Tracer Anywhere (Web User-Interface)
By means of a specific Web-based
application, it is possible to render on maps
of the geographical data belonging to the
targets from any IF-enabled device (incl.
smartphones I Phone) and without a complete
monitoring center infrastructure.
moving Objects, allowing Law Enforcement
Agencies to acquire relevant data
concerning vehicles movements: history
and real-time monitoring, date and time of
all movements, average speed, real-time
localization on maps, etc.
-. Integration with specific Customer applications
AREA may provide the consulting support for
the full integration with existing systems.
Tracer is therefore highly scalable and
• The Remote Control Management (ACM)
which receives, manages. stores and
displays geographical data and related
Customer Systems .
The data captured by &$) "*+,! are sent to a
MCR system for centralized storage, registration
The LEA operator can access these data using
the following interfaces, even in parallel:
LOCALISATION AND TRANSMISSION
Tracer is based on a combined use of the
two main localization network protocols
(GPS and GSM) in order to grant the highest
performances and reliability:
• GPS system offers the fastest targets
localization, higher precision and
continuous update of date, time and other
basic tracking parameters
• G & cell-based localization is less precise.
but can exploit much wider network coverage
and the network signal is not affected by
weather or environmental factors.
Two different transmission modes are supported:
Localization data are transmitted by default
via GPRS. In case of missing GPRS signal,
data are sent via CMS.
To grant the best GSM coverage and system
availability, two SIM cards from different
operators can be installed on board.
If both networks are unavailable.
localization data are cached on the Tracer
device and forwarded when the connection
is re-established. Data are sent at
Complete remote control of the device is
possible via mobile phone, MCA Player or
MCP Tracer Anywhere using sMs or GPRS
Remote firmware upgrade and configuration,
with a wide range of customizable parameters
separated Admin & User access and rules.
HIGH RELIABILITY, AVAILABILITY
Each device is tested singularly under stress
conditions (mechanical, temperature).
• Double SIM
• Optimized management of autonomy thanks
to enhanced Hibernation and Auto-SwitchOn policies
• Power supplied by means of battery pack or
High precision in geographical data rendering
with Map and Guide software 1 - NavTech
MCP Tracer Anywhere is a simple, complete
and intuitive solution for managing target
vehicles monitored through MCR Tracer.
The system supports both the analysis of
stored data and the live tracking of the moving
THE ANYWHERE APPROACH
Thanks to a dedicated web server within the
MCR infrastructure, access to data collected
by MCA Tracer is granted from any device
connected to the Internet and equipped with
a standard browser: PC/Notebook from the
office, Smartphone/iPhone from the field or
from a remote location, etc.
A Virtual Private Network guarantees
maximum flexibility and data access without
compromises in terms of security.
The integration between MCA Tracer Anywhere
and the world's leading vendors of digital maps
(Google, Microsoft) allows users to visualize
the position of their targets in many differ ways,
• Google Maps with Maps" view
• Google Maps with satellite' view
• Google Maps 'Street view'
• Microsoft Virtual Earth
• Microsoft Virtual Earth with satellite views
• Microsoft Virtual Earth with aerial photography
The rendering of targets positions can be fully
customized through different parameters and
according to the most suitable investigation
approach. For example, the operator can
choose to visualize:
Single, defined GPS positions
Time periods and related movements
Journeys within selected points
LIVE CHASING AND USE OF MULTIPLE TARGETS
Chasing and pursuing targets is made easier
thanks to the ability to track several targets at
the same time.
Several available options allow operators
to assign defined targets to dedicated
visualization modes, according to investigators
needs and operations scenarios.
Two maps can be open on the same screen,
allowing the parallel view of separate targets.
When targets are in the same geographical
area, they will be shown on the same map,
using different colors.
The great variety
Thanks to MCP Tracer Anywhere, the tracking
devices (Tracer) can be easily configured from
Advanced features such as GSM users, alarm
zones, real time chasing options, energy saving
settings etc. can be activated or modified in a
very easy and intuitive way.
MCR Tracer Anywhere data can be rendered in a
large spectrum of configurable resolutions (from
400x100 dpi up to 1400x1000 dpi), allowing
LEAs to adopt different media to visualize
targets, form the smallest, portable PocketPC to
the widest flat screen.
MCR Tracer is completely integrated in the MCR
Now, thanks to Tracer Anywhere, it can be used
as a standalone solution for security activities.
are in the same
they will be shown
an the same map,
E l C o m o !"#$
T R A C L P V2
•&' ' . .
, S '
_ _ . _ . ..,_._,
MER s !u"i# is the data-mining solution completely developed in-house by AREA
that works in synergy with MCR system to provide LEAS with a State of the Art
Monitoring Center for Lawful Interception activities.
Service providers and
MCR STUDIO is designed for LEAs needing a
powerful tool to analyze and correlate data
• telephony and lp interception activities
• G&si"!s localization of nomadic/mobile targets
• telephony and I P retained data from Telcos
• third-parties database import (i.e. credit
cards payments, toll payments, airlines
tickets and boarding cards).
Besides the great capability to fit different
investigation approaches. MCA studio added
value is the effectiveness in finding out both
direct and indirect relationships among
subjects, identifying behavioral models.
MCA studio is delivered either as a pure
analysis system or, more often, integrated with
turn-key Monitoring Centers.
The first option fits in scenarios where ()*
Studio is used to analyze databases not
In the second case, LEAs greatly benefit from
integration since analysis procedures can be
repeated automatically and periodically.
AREA data-mining solution is very modular and
flexible, so ()* studio installations range from
a few PCs to several servers and workstations.
according to the amount of data to be treated
Key factors for NCR studio spreading among
LEAs are its usable user-interface and its
capability to treat huge amount of data without
requiring footprint server farms
Thanks to ()* studio integration with AREA
Monitoring Center, analysis can be performed
on current intercepted communications,
including new calls, e
chats and IRIs.
In so doing, users work always on updated
information so that analysis results represent
behaviors of suspects in real-time.
LEAs benefit from convergence of rendering
and analysis tools as users can start new
analysis at any time while monitoring new
intercepted sessions. Similarly, users can
simply click output provided by MCR studio
to access and see communications linked to
()* Studio takes advantage from
security and anti-tampering mechanisms
implemented in AREA Monitoring Center.
After Authentication, LEA users can only
analyze data related to investigation
activities they have been assigned.
WORKFLOW OF ANAL -sis PROCEDURES
()* Studio has proved its effectiveness and
quickness in analyzing huge amount of data.
MCR Studio enables LEAs to carry out
complete analysis activities simply by
following pre-configured processes.
Main steps are:
• import printouts and ‚P data provided by
Telcos. or coming from third-party database;
• verify database consistence and eliminate
not relevant data:
• apply any of the pre-configured analysis
models or create new ones;
• select the most suitable graphical layout to
render the analysis results:
• save the data resulting from analysis
procedures, together with their graphical
()* Studio comes with an advanced and
very user-friendly GUI.
Thanks to this key feature, even complex
inquiries can be represented as flow charts.
Results are displayed as grids, matrixes and
relational graphs. Moreover, it is possible to
check partial results of each analysis step
and optimize standard analysis models
Users rely on many wizards to import files
in different formats and from third-party
databases. MCA studio supports TXT.
Microsoft Excel®, Microsoft Word®, Adobe®
PDF, XML. As far as database format is
concerned, MCR Studio handles Microsoft
SQL Server®, Postgre SQL, OleOB sources
(es. Microsoft Access®), Odbc sources.
MCA Studio provides several ways to describe
entities on which analysis models apply, such
as investigated subjects details, including
owned SIMs and other electronic identities (for
example E-mail addresses and SIP U RI),
Users can select among many readyto-use analysis models, depending on
investigation cases (for example, frequency
of communication among subjects and
identification of direct and indirect relations for
Besides taking advantage of established
analysis methods, advanced users can create
enhanced models by composing several
filtering and correlation operations. New
procedures can be saved and shared among
users of the same work-group.
EXAMPLES OF ANALYSIS PROCEDURES
Some examples of meaningful analysis
models that can be carried out by following
ready to use templates are:
• searCh for specific contents among
thousands of intercepted sessions and
IRIs (i.e. key-word among e
numbers among IRIs):
• analyze and correlate printouts related to
different BTSs, to point out movements of
suspects while using mobile phones;
• find out relationships among suspects by
merging and correlating IRIs and printouts
to obtain a graphical representation of
• identify 'chained events" and recurring
behaviors by investigating on crimes (i.e.
sequence of calls among suspects linked to
hierarchy in a group);
• represent on cartography the subjects
data are available (i.e. display on maps the
position of BTSs covering places in which
suspects are making calls);
• put together movements of subjects by
analyzing credit card payments and
boarding cards of airlines.
As Internet communication services are
increasingly used to exchange sensitive
information, AREA continuously includes
analysis models by leveraging specific
features of 'P services
OUTPUT OF ANALYSIS
In order to make the results of analysis
procedures immediately understandable, $%&
Studio supports many graphical output layouts.
The most used ones are:
• matrix, to represent the frequency of contact
among a group of subjects
• bar charts, to count how many times a
certain interesting condition or event applies
• Gantt charts, to display timeline of events or
communications involving subjects
• graphical charts, to display relationships
among subjects together with the way used
to communicate and the number of contacts
• r a p s , displaying places where subjects are
located when communicate with others
MCA Studio enables the export and archiving
of databases obtained by applying any
In so doing, LEAs can consolidate
investigation milestones and evidences.
Moreover. $%& Studio exports the graphical
representation of any analysis result using file
formats supported by Microsoft Off ce® suite.
SUPPLY OF MCR STUDIO
AND PROFESSIONAL SERVICES
AREA Training and Consulting team provides
LEAs with professional services at different
levels, to assist users after system delivery
and allow them to achieve maximum results
from MCR Studio.
Given the increasing use of Internet, LEAs need a Monitoring Center capable to
effectively carry out 'P interceptions, which nowadays represent a strategic tool to
provide a real added value to investigation activities,
AREA has developed the MCR CAPTOR family of probes to support LEAS in their II
(Lawful Interception) activities requiring lp data acquisition; MCR Captor probes are
totally integrated in the MCR Voice & Data Monitoring Center,
MCR CAPTOR TARGET DEFINITION
MCR Captor enables LEAs to use different
approaches to 'P data interception.
MDR Captor IF Probes installed in an Isp
network allow to:
• acquire IF streams up to 10 Gbps
• apply real time filtering rules to extract
specified ‚P sessions
• forward captured content to MCR server
This approach is usually based on the
monitoring of well known targets, previously
identified by means of investigation, in
order to collect evidences, discover social
relationships and find hints to create other
The triggering rule can be an IF address, a
Radius Login ID, an e-mail address, a chat
or a VolP ID or telephone number, etc.
MCR CAPTOR INTEGRATION
MCR Captor family of probes is fully
integrated with other MCR Voice and Data
Monitoring Center components, providing
complete Communication monitoring and
Centralized installation provides GUI interface
to managq the whole system of MCR Captor
probes deployed in the network, configure
Targets, and monitor health status.
Content Inspection and Analysis
MCA Player provides extensive functionalities
to access CC and CDR of intercepted targets,
being them IF or Voice, offering advanced
features for decoding, presenting and filtering
of data. NCR Studio is the data-mining tools to
analyze target's social relationships and build
personalized analysis patterns.
This approach is usually based on the
monitoring of communication content of
targets that are not identified yet. This kind
of interception applies in Crime Prevention
and Homeland security, as it is useful both
to discover suspect behaviors and to identify
the subjects they belong to, by means of
The target can be email subject, chat
content, generic word spotting in complete
stream, type of communication protocol,
MCA server provides storage, security and antitampering signature on recorded data, accordingly
to specific country legislation requirements
This table presents a summary describing
the most common target definition of MCR
TYPE OF TARGET
'P address / Radius ID / E-mail address / Chat ID /
VoIP ID / Telephone number / URL / DNS Queries I... /
Email (Subject and body) (Webmail (Subject and body) /
Instant Messaging (social Network Chat / Web Pages /
Generic Word spotting in full stream / ....,
Communication Type Oriented
(Identification of protocols)
Mail / Webmail / " # P / VoIP / Chat /
Communication Port / Encrypted Protocols (Skype,
MLK ! - U R APPLICATION SCENARIOS
Example 1 Pirate Web Site
An example is the monitoring of a pirate web
site traffic. LEAs requirement was to trace
every access to a pirate website, and collect
all the traffic generated by those users, to
discriminate relevant targets from occasional
The constraint in this process is the capability
to automatically target the web site which was
not always on-line and whose 'P address was
Establishing a trigger monitoring DNS traffic
allowed to identify those IP addresses
accessing the specific web site: those 1P
Addresses were addressed as targets, from
that point on, capturing entire traffic generated,
allowing LEAs to identify relevant users, and
obtain their ID (email, chat..)
Example 2: Word spotting (protocol based)
MCA Captor can process a whole aggregated
'P stream and extract the contents (such as
H n P pages or e
words are detected. Moreover, in order to
focus on specific communications channel,
the combination of more triggers is extremely
important. In this experience LEAs, needed
to search specific words, but to limit false
positive matches, traffic analyzed was
restricted to Instant Messaging. Webmail and
FLEXIBILITY AND SCALABILITY
MCR Captor can be easily adaptec to all
the changes that can occur in number of
monitored targets, protocols and 1SP network
MCR Captor can support interception
activities carried Out simultaneously by
different LEAs thanks to the capability to
manage a huge number of concurrent
MCR CAPTOR MAIN F#("UR#
MCA adopts an advanced automatic backup
policy and a RAID 5 mechanism is configured
on probes to avoid data loss. Moreover the
handover capability is redounded in order to
avoid that a single fault can affect the whole
system recording capacity.
MCP Captor is configured to be protected
from any virus threats. malware in general
and hackers attacks.
On probes, servers and workstations a toplevel anti-virus software is installed and a
firewall infrastructure is properly configured
according to the latest policies issued by
authoritative IT security companies and
INTEGRATION INTO TARGET N#"W
MCR Captor enables LEAS to monitor 'P
contents through any kind of fixed and mobile
data networks: dial-up, xDsL or fiber (fixed
networks), and WLAN, GPRS, EDGE or u & ' s
(mobile networks). MCR Captor probes are
configured to fit the network technology
adopted by Telco operators (i.e. GB Ethernet.
s'&. Pos) and can capture high bit rate 'P
streams (up to 10Gbps) through SPAN ports or
by means of tapping devices.
AREA monitoring system is compliant to
emerging LI standards such as ETSI (TS 101
671, I S 102 232) and CALEA, yet MCR Captor
is widely adaptable to fit Vendor-specific or
Country-specific interception scenarios.
++ M C
MCA V1810 is AREAs new digital recording and interactive management platform for video interception.
The solution has been specifically designed and developed for LEAs and includes typical interceptionrelated features such as:
• P o w e r f u l tools for the management of transcriptions and comments about the recorded
events, while preserving the original without
any manipulation (digital signature)
• P r i n t o u t s of the intercepted/recorded events
• R e p o r t generator for easy creation of investigation-related into summary, customizable with
• F r i e n d l y user interface hides a powerful sw
• M u l t i - l i n g u a l support
Monitoring of all active video cameras gives the opera
tor a complete view of all monitored locations. Cameras can b e managed according to the operators
needs: they can be zoomed in or out; they can be
tilted and panned (PTZ control).
MCR VISIO already integrates control protocols for
Axis and PANAsONIC cameras. Customization for
use with specific cameras can be arranged for specific projects.
MCR VISIO client-server architecture enables the handling of multiple activities. collecting inputs from several sources, in a single centralized infrastructure. with
evident economic and organizational advantages. It
can be adapted to a wide range of analog and digital
cameras and supports real-time video target streaming along with analysis of stored files.
The large selection of recording methods and options
allows the operator to customize video shots in order
to adapt the interception to specific needs and application scenarios.
Recorded Video files
Operators can retrieve and manage at any time stored
video files. The choice of start time for playback can
be easily made: the timeline (with zoom-in functions, to
allow higher granularity) included in every recorded
video and the bookmark feature, give operators the
freedom to browse among time intervals and to play,
store or export parts of a selected video.
Recording time can be planned in advance, by telling
MCR VIslO the daily schedule of an interception activity, for each camera currently connected to the system.
Recording mode can be defined: i.e. Continuous recording. Recording upon movement. etc.
Video recordings are particularly helpful when combined with NCR VISlO muftiview feature, for cross
analysis of multiple recordings.
MCR v i s i o offers many innovative and unique features, including:
ADVANCED MOTION DETECTION
)(* VISIO offers a n advanced recording mode,
based on the definition of active areas on the screen,
with inclusion/exclusion zones. The operator can select areas of interest where MCR V15l0 will focus its
motion detection engine, with user-defined motion
thresholds to start recording. These active areas also
can benefit from an automatic zoom in case motion is
Recordings made with active areas, share the same
modes (i.e. Continuous recording. Recording upon
movement, etc.) as other recordings.
MCR v i s o manages efficiently different multi camera
modes. Operators can view one single camera window, or multiple cameras. When more than one camera window is present, the operator is allowed to configure windows layout and priority, for both real-time
playback and saved video recordings. Each video
window is actually a tab which can be detached from
the main window and moved onto other monitors, if
available (i.e. real-time playback of an investigation on
a screen, and transcription of a report on video frames
of another investigation, on the second screen).
With the search feature, operators can look for a specific content among MCR VlslO's recordings, by applying filter criteria, including search for date, time,
relevance, bookmark or transcription.
" $ % I n & I . 2009
1 / 2 ( ' 1 19.L34
'1(Q1Q72.) • ‚
00 1 8 2 8
MULTIMEDIA CLIENT-SERVER MODE
INTEGRATED LIVE AUDIO
MCR Visio also accepts input from multiple Audio
sources and specific audio+video streams can b e
merged together, i.e. for lips-reading. These two inputs
can then be exported in a single and synchronized A/
V output file.
Time-based bookmarks (related to a specific events)
can be associated with multiple audio+video tracks.
Operators can write notes and comments for any single (audio OR video) source.
MCP VISIO infrastructure was designed to consider
different bandwidth availabilities. When contents are
stored remotely and operators need network connections to access them, Visio's client-server architecture
can detect the network's throughput and modify its
access speed to allow operators to get the best quality
videos that the network can guarantee. This feature
doesn't affect stored videos, that won't change their
real quality: only the network transmitted contents will
adapt to the line conditions.
MCR VISIO comes with a suite of tools to manage
data, which are mainly images and videos.
• s c r e e n s h o t s of the current video(s) can be
saved into the clipboard.
• A V I export of entire videos, fractions of videos
and time spans that can include multiple videos.
• M o n i t o r management, to set format (4:3 or
16:9) or to split screen for advanced visualization
All files recorded by )(* Visio are signed with a digital key in order to avoid any manipulation. The software license can be loaded from a u s + token. Finegranular access rights for users and system administrators and complete log of all events and activities,
www. area. it
"Our mission is to ensure the
highest quality of service to
customers, to behave in an
ethically proper manner and
to create well-being for all
those who interact with AREA.
Constant application of
these values has allowed us
to achieve an undisputed
Our success demonstrates
that we have one of the
most complete solutions on
the market to handle the
entire intelligence process
related to Lawful
Investig e work requires
increasingly fast and
to support II activities
Investigative work is increasingly becom-
AREA has always invested in the develop-
ing intelligence work. Lawful Interception
ment of technological LI solutions
(LI) is a key element of this and consists
to satisfy the high qualitative standards
of acquiring information from every trans-
in demand, working in a responsible
mission source by governmental agen-
and reliable manner and without impact-
cies, in full respect of the laws in force
ing the voice, data and video transmission
and with the necessary authorisations.
service provided to other users
It is an extremely complex and delicate
Furthermore, AREA has developed ad-
process, called upon to meet the new
vanced solutions for management, analy-
challenges introduced by the growing
sis and distribution of the information
technological complexity of telecommu-
acquired: a complete platform of intelli-
nication systems and the need to guar
gence to transform raw data into strategic
antee the utmost protection and respect
of privacy, while simultaneously offering
concrete support in the analysis of data
AREA is synonymous with
and professional ethics
The real commitment of a company is
The solution is developed entirely in
measured also by its capability to ensure
AREA labs, which are sustained by the
high ethical standards in its dealings with
investment of over 90% of profits and
market and customers.
an R&D staff that, together with the techni-
standards that AREA has always promot-
cal assistance personnel, represents 80%
ed and which now translate into a code
of total human resources.
of self-regulation, as a guarantee of service
Collaboration with research centres and
and assistance with a responsible, trans-
universities, investments in development
parent approach to provide each customer
and promotion of talents are the winning
the most suitable solution and satisfy the
elements that make AREA the leader
most challenging LI requirements.
in this sector in Italy and a key player
From 1996 until today, AREA has con-
on international markets.
stantly pursued the objectives of cutting
Total focus on the LI sector and on a spe-
edge technology and qualitative excel-
cific type of customer - Lawful Enforce-
lence in the LI sector. As the first operator
ment Agencies (LEA) - provides AREA
in Italy to introduce a multi-channel audio
with in-depth knowledge about the
digital recording system based on stand-
demanding requirements of the market
ard market components and featuring
regarding security, speed, effectiveness
total accessibility through 'P networks,
and technical support.
the company is now the national leader
in this sector, with over 300 installations
of its MCR System around the world.
The MC y s t e m inte
I Li activities into a si
The MCR system offers a single integrated
platform to capture and analyse data com-
Data acquisition from networks and uncon-
ing from any transmission source and
to obtain a comprehensive overview pro-
viding added value to investigative work.
Collection, reception and structured ar-
With its high scaiability and customisation,
chiving of acquired data
MCR is able to transform any installation
into a unique and valuable project.
Data decoding, visualisation and access
AREA is committed to rapidly implement-
by authorised operators
ing the solution and ensuring that all
authorised persons can benefit from the
Data processing and identification of sig-
advantages provided by the new system.
nificant correlations among subjects
The products comprising the MCR System
allow AREA to fully cover the five main
Administration of authorisation procedures
functional areas of the LI sector:
and documents relative to the monitoring
In each of the steps described above,
which represent the typical process flow
of a telecommunication monitoring system,
the results are presented to the user via
simple and highly customisable interfaces,
as well as through reports and diagrams.
‚ - !
MCR system satisfies ail
erational and strategic
The MCA system includes a set of com-
MCRCAPTOR - devices to capture ‚P traf-
ponents designed to fulfil all the potential
fic on public networks
MCRTRACER - for geographic monitoring
MCRVOICEAND DATA MONITORING CENTER
of moving targets through GPs localisa-
tion systems and to tap conversations
• MCR server, for the management of
information about recording decoding
indexation, storage, authentication
MCR solutions are implemented through
and management of all data
a solid networking architecture, to allow
• MCR Player, for the reproduction of data
the maximum operation efficiency and
acquired in any format and from any
security. Thus, information flows may be
monitored on a global scale, maximising
• vICR Studio, for the comparative analy-
LI times, avoiding loss of information and
sis and processing of information, in
never endangering the safety of the
order to identify correlations and behav-
• MCR Office, for the management of all
and documents, such as authorisations,
activities planning and cost analysis
attention to data security
One of the main requirements customers
All communications within the company
ask for is the most scrupulous confiden-
and with external parties are conveyed by
tiality concerning operations carried out,
protected channels and all digital commu-
technologies adopted, systems imple-
nications are encrypted.
mented, d a t a captured and analysed,
sensitive information exchanged with cus-
individuals involved in LI actions.
tomers is managed through a private and
In fact, AREA pays a great attention
secure electronic mail account.
to the topic issues of security and confi-
All AREA customers know they can count
dentiality. Entrance to the workplaces
on sound and rigorous professional eth-
is regulated and monitored by a control
ics, which go beyond corporate responsi-
and identification system and access to
bility, based on reliability in partnerships
confidential data is handled with extreme
and confidentiality in relationships, along-
care through security procedures.
side being supported by procedures
and tools aimed at the protection of data
A R E A professional services
are marked by quality,
e f f i c i e n c y and timeliness
In a particular sector like LI
The quality of technical support is guar-
to rely on a partner able to handle the en-
anteed by the fact that all of the solutions
tire set of operations and activities linked
are developed internally without out-
to wiretapping, providing all the know-how
sourcing to third parties, thereby ensur-
acquired through years of experience
ing maximum service level and shortest
aimed at the creation of a technologically-
Furthermore, i s o 9001 Quality Certifica-
AREA can provide the highest quality
tion guarantees the validity of the internal
of service, reflecting its constant com-
production and service processes, while
mitment in ihe development of techno-
membership in the ETSI (European
logical solutions and innovation: turn-key
Telecommunication standard Institute)
projects, systems integration, 24 ! 7
demonstrates the quality level of products
assistance, worldwide on-site assistance,
and services developed by AREA.
custom development, training, dedicated
support teams, programs for the protection of investments in technology
and long-term maintenance contracts.
hic design:AlleaDesign -Milan
printed on Freetife Veiltin,
obtained with a furnish of 80% of sel 1 % chlorine free pulp and
MCRSERVER and MCR PLAYER are part of the Monitoring Center developed
by AREA, to support LEAs investigations through Lawful Interception of
telecommunication contents, live audio and " # s i s positioning.
MCR system is a cloud of two types of
components, connected via local or
geographical networks (LAN/WAN) in a
multiple client-server/3tiers/P2P architecture:
MCR system is ready from the very first startup to intercept and acquire contents coming
from targets and networks of different nature,
as explained in the scheme below. AREA's
technology is constantly kept up to date,
along with the evolution of telecommunication
and 'P networks.
1. MER Server. the recording unit
aimed to acquire, record and store
telecommunication and 'P data exchanged
by a large number of targets
2. MER Player, a user-friendly application that
allows authorized operators to access,
analyze and process intercepted contents
CALLS AflD RELATED 'Ri
- VIDEOCALLS RflD RELATED IRI
FAX AflD RELATED 'RI
-%%%'/II/ SERVICES (EMS AflD MMS)
TARGETS LOCRUSATIOfl BY -%0)
OF HOOKED ATE POSITIOflIflG
(different 'P access
such as dial-up,
xDSL, optical fiber)
E-MAIL SERVICES BASED on s1#2.
- W E B
WEB-MAIL SERVICES (HOTMRIL.
YAHOO. G000LEMRIL AriD SIMILAR)
SERVICES BASED () MOSTLY USED
MEDIA AflD VOIP PROTOCOLS
— 4 FTP AflD PEER TO PEER SERVICES
(CflUTELLA. E-DOnKEY, E-MuLE)
FLEXIBILITY AND ECALABILITY
The MCP system is based on a multi-layer
architecture intrinsically modular, flexible and
scalable, which is able to adapt in real-time
to the different needs that can emerge during
A single MCR server recording unit is
capable to receive several voice and lp
streams at the same time, generated by
multiple targets. There's no theoretical limit to
the number of linked MCP servers that can
work in parallel, making possible to add new
targets at any time.
The key feature of flexibility between number
of targets and number of LEA operators is
completely realized in MCR system: multiple
operators can monitor the same target and
multiple targets can be monitored by the
In this way, the system can be dimensioned
according to the number of operators,
regardless the number of targets.
MCR system is totally scalable, according to
the following parameters:
• Number of targets, remote installations,
number of operators, telecom providers
• Data recording and storage.
• Nature of services and contents.
• Telecom providers and ISps network
• Time-saving activity management, to
optimize costs and operators efforts.
• security optimization thanks to integrated
access and users' permissions policy
management. MCA Player is fully integrated
with Microsoft Wind
"ws Server's Active
Directory for user and groups creation and
• MCP Servers can log users access,
activities, configurations, ordinary and
unexpected events. etc.
MCP System is developed according to
most used international handover interface
AREA engineers participate as member
of technical boards in these international
committees allowing our R&D department
to give an important contribution to various
standards layout and development.
To grant integrity of recordings, all contents
are digitally signed by MCP Server using
SHA-1 authentication algorithm. MCR System
is installed with a redundant architecture, to
grant maximum security in data storage and
Moreover, thanks to its event-management
function, MCP system can be configured
to notify users by e-mail or SMS about new
incoming system events and alarms.
MCP system has evolved thanks to
expertise acquired over more than
a decade, on several national and
Integration of all activity types (voice, fax.
s ! s , MMS, videocalls, 'P streams, live
audio streams, positioning) on a single
platform offers many advantages, among
• Scalable architecture on storage. services
and maintenance costs.
• Short training sessions.
MCR system most important features are:
Listening to recorded telephonic or VoIP calls
can be done through an advanced audio
playback interface enabling, on top of normal
• Cyclic listening on selected audio portions.
• Graphical analysis of audio levels.
• Advanced and customizable software
• Professional noise reduction system.
Regardless the different types of data that
are being intercepted, with NCR system LEA
operators can rapidly access to all acquired
contents (voice and lp data), using a universal
interface that allows to correlate information
coming from different media, but belonging
to the same target, or to cross information
generated by different targets.
For LEA operators that are deployed on the
field and cannot follow real-time recording of
events, !"# system has an alerting function,
that warns operators of incoming events and
recording by s$s.
Using a normal telephone to compose a
classified number, operators can access to
an interactive voice menu that guides users
through various functions such as search,
selection and listening, even real-time, of
recorded audio or VoIP contents.
MCR system creates automatically a database
containing, for each target, information such
as phone number or internet ID, call or ‚P
stream date and time, call duration and IRI
(Interception Related Information), where
available. LEA operators can also integrate
these data with additional information, such
as. relevance of the interception, subject of
the interception, localization information, etc.
On top of the common functions "insert &
search", LEA operators can also manage full
transcription of the communication contents
throughout the call.
MCA Player embeds many Microsoft Word
functions and allows LEA operators to export
data on general models.
It is also possible to automatically or manually
export data to other systems.
Thanks to the integration with MCR
Studio, AREA's tool developed for targets
relationships analysis, LEA operators can
analyze in real time any intercepted traffic.
No manual import operation is needed
by !"# server and the operators are
immediately receiving up-to-date information
from the Communication Contents database.
Automatic 'RI Communication Content association
'RI may be sent on different media (ISDN
Provider; MCR system manages all those
media types and correlates IRIs with their
respective Communication Contents with no
interaction from LEA operators, making the
process totally automatic, according to % & I
This mechanism allows operators to access
rapidly to complete information for every
recorded data set.
Multilevel data analysis
Access and visualization to recorded
contents are rapid and easy, regardless the
technology they have been acquired from:
a complete and unified browsing interface
allows operators to visualize e
pages, FTP transfers, chat and voice calls.
The interface can be also customized
by user type (according to their MDR
!"# Player offers the possibility to have
multiple visualization levels, from basic
content view, that shows data as they are,
to the advanced content view, that allows
expert users to locate particular portions
of captured traffic or analyze unknown
Furthermore, !"# Player can represent
ASCII-based protocols (such as IRC, SMTP,
#'P(, HTTP), as plain text files.
Phone numbers and internet IDs of targets
are all stored in a phonebook that is
customizable by LEA operators with notes
A phonebook can either be assigned to a
single target, to contain all his contacts, or
to a whole service, which can comprehend
multiple targets. Different phonebooks
belonging to active targets can also be
!"# Player allows the analysis of
relationships among targets by the display
of calls or 'P data transfer direction and
Cartography view and !" -CPS localization
LEA operators have access, through !"#
Player, to the cartographic (both historical
and live) view of the target position, whenever
location data are present into 1R1 messages.
It is also possible to follow the movement
of multiple targets at the same time
(recognized by their colors) and display
on the map(s) additional information about
the targets (such as monitored number,
timestamp of the event, etc).
The 'historical view" allows setting a
Particular time interval in which the operator
wants to display the target's positions history.
live audio interception support
!"# system can support all kinds of
recording (analog tine, low frequency,
I5DN line, etc) for fixed or vehicular tactical
Furthermore, MCP Player integrates the
management of MCP Tracer, a tool developed
and built by AREA for GSM/0PSlocalization of
vehicles and vehicular live audio interception.
Through DIME signaling, MCP Player can
also manage and poll third-party peripherals,
including features as threshold levels (vox) for
automatic start/stop of audio recording on the
remote tactical devices.
Configuration and management
MCP system has a user-friendly management
console that allows LEA operators to easily
modify operational parameters, even with a
remote confectiOn, software installation is
simple and immediate, ready to be deployed
on different hardware infrastructures.
Document Path: ["80-area-product-list-mcr-tracer-mcr-captor-mcr.pdf"]