Name: MCR Tracer, MCR Captor, MCR Studio, MCR Visio, MCR Server, MCR Player

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[vim TRACER
MCRTRACER has been developed by AREA to satisfy the upcoming need of LEAS
to track targets movements by means of GPS and GPRSSystems.
MCR Tracer full integration in the MCR Voice & Data Monitoring- Center enables
LEA operators to leverage the power of an unified interface for all the information
(Voice, Data, Positioning) related t o the target.

GEOGRAPHICAL TRACKING OF "#R$%"
A TACTICAL TOOL
The geographical localization of monitored
targets is nowadays one of the most important
tools in investigation activities.
AREA has developed in house a solution
to pinpoint someone'sposition down to 10
meters using devices so small to fit in the palm
of one hand. &$' Tracer is made up of:
• The Tracking Device (TD) providing
localization data

1. MER Player Interface (Area Monitoring Center)
The full integration of Tracer with MDR Voice
& Data Monitoring Center provides the best
performances and efficiency, allowing LEA
operators to use the same NCR Player
interface for all kinds of monitoring activities:
fixed and mobile telephony and 'P data
interceptions, localization tracking services,
live audio and video. etc.

The TDs are installed on vehicles or others

2. MER Tracer Anywhere (Web User-Interface)
By means of a specific Web-based
application, it is possible to render on maps
of the geographical data belonging to the
targets from any IF-enabled device (incl.
smartphones I Phone) and without a complete
monitoring center infrastructure.

moving Objects, allowing Law Enforcement
Agencies to acquire relevant data
concerning vehicles movements: history
and real-time monitoring, date and time of
all movements, average speed, real-time
localization on maps, etc.

-. Integration with specific Customer applications
-.
AREA may provide the consulting support for
the full integration with existing systems.
Tracer is therefore highly scalable and
flexible.

• The Remote Control Management (ACM)
which receives, manages. stores and
displays geographical data and related
targets information.

Workstations

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Customer Systems .

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Anywhere

TRACER ARCHITECTURE
The data captured by &$) "*+,! are sent to a
MCR system for centralized storage, registration
and authentication.
The LEA operator can access these data using
the following interfaces, even in parallel:

LOCALISATION AND TRANSMISSION
TECHNOLOGIES
Tracer is based on a combined use of the
two main localization network protocols
(GPS and GSM) in order to grant the highest
performances and reliability:
• GPS system offers the fastest targets
localization, higher precision and
continuous update of date, time and other
basic tracking parameters
• G & cell-based localization is less precise.
but can exploit much wider network coverage
and the network signal is not affected by
weather or environmental factors.
Two different transmission modes are supported:
• GPRS
• SW
Localization data are transmitted by default
via GPRS. In case of missing GPRS signal,
data are sent via CMS.
To grant the best GSM coverage and system
availability, two SIM cards from different
operators can be installed on board.
If both networks are unavailable.
localization data are cached on the Tracer
device and forwarded when the connection
is re-established. Data are sent at
configurable intervals.

REMOTE CONTROL
Complete remote control of the device is
possible via mobile phone, MCA Player or
MCP Tracer Anywhere using sMs or GPRS
connectivity.
Remote firmware upgrade and configuration,
with a wide range of customizable parameters
separated Admin & User access and rules.
HIGH RELIABILITY, AVAILABILITY
AND SECURITY
Each device is tested singularly under stress
conditions (mechanical, temperature).
• Double SIM
• Optimized management of autonomy thanks
to enhanced Hibernation and Auto-SwitchOn policies
• Power supplied by means of battery pack or
car battery
High precision in geographical data rendering
with Map and Guide software 1 - NavTech
maps

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MCP Tracer Anywhere is a simple, complete
and intuitive solution for managing target
vehicles monitored through MCR Tracer.
The system supports both the analysis of
stored data and the live tracking of the moving
targets.
THE ANYWHERE APPROACH
Thanks to a dedicated web server within the
MCR infrastructure, access to data collected
by MCA Tracer is granted from any device
connected to the Internet and equipped with
a standard browser: PC/Notebook from the
office, Smartphone/iPhone from the field or
from a remote location, etc.
A Virtual Private Network guarantees
maximum flexibility and data access without
compromises in terms of security.
MAPS
The integration between MCA Tracer Anywhere
and the world's leading vendors of digital maps
(Google, Microsoft) allows users to visualize
the position of their targets in many differ ways,
such as:
• Google Maps with Maps" view
• Google Maps with satellite' view
• Google Maps 'Street view'

• Microsoft Virtual Earth
• Microsoft Virtual Earth with satellite views
• Microsoft Virtual Earth with aerial photography
TARGETS VISUALIZATION
The rendering of targets positions can be fully
customized through different parameters and
according to the most suitable investigation
approach. For example, the operator can
choose to visualize:





Single, defined GPS positions
Complete travels
Time periods and related movements
Journeys within selected points

LIVE CHASING AND USE OF MULTIPLE TARGETS
Chasing and pursuing targets is made easier
thanks to the ability to track several targets at
the same time.
Several available options allow operators
to assign defined targets to dedicated
visualization modes, according to investigators
needs and operations scenarios.
Two maps can be open on the same screen,
allowing the parallel view of separate targets.
When targets are in the same geographical
area, they will be shown on the same map,
using different colors.

The great variety
of possible
visualizations
guarantees the
highest precision
in pinpointing
and monitoring
the target
movements.

CONFIGURATION
Thanks to MCP Tracer Anywhere, the tracking
devices (Tracer) can be easily configured from
remote
Advanced features such as GSM users, alarm
zones, real time chasing options, energy saving
settings etc. can be activated or modified in a
very easy and intuitive way.
DATA VISUALIZATION
MCR Tracer Anywhere data can be rendered in a
large spectrum of configurable resolutions (from
400x100 dpi up to 1400x1000 dpi), allowing
LEAs to adopt different media to visualize
targets, form the smallest, portable PocketPC to
the widest flat screen.
INTEGRATION
MCR Tracer is completely integrated in the MCR
Monitoring Center.
Now, thanks to Tracer Anywhere, it can be used
as a standalone solution for security activities.

When targets
are in the same
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geographical area,
they will be shown
an the same map,
using different
colors.
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MER s !u"i# is the data-mining solution completely developed in-house by AREA
that works in synergy with MCR system to provide LEAS with a State of the Art
Monitoring Center for Lawful Interception activities.

i$?%#&!'$ activities

Service providers and
other organizations

MCR STUDIO is designed for LEAs needing a
powerful tool to analyze and correlate data
collected through:
• telephony and lp interception activities
• G&si"!s localization of nomadic/mobile targets
• telephony and I P retained data from Telcos
and lSPs
• third-parties database import (i.e. credit
cards payments, toll payments, airlines
tickets and boarding cards).
Besides the great capability to fit different
investigation approaches. MCA studio added
value is the effectiveness in finding out both
direct and indirect relationships among
subjects, identifying behavioral models.
MCA studio is delivered either as a pure
analysis system or, more often, integrated with
turn-key Monitoring Centers.
The first option fits in scenarios where ()*
Studio is used to analyze databases not
continuously updated.
In the second case, LEAs greatly benefit from
integration since analysis procedures can be
repeated automatically and periodically.
AREA data-mining solution is very modular and
flexible, so ()* studio installations range from
a few PCs to several servers and workstations.
according to the amount of data to be treated
Key factors for NCR studio spreading among
LEAs are its usable user-interface and its
capability to treat huge amount of data without
requiring footprint server farms

MGRINTEGRATED (+
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AND ANALYSISTOOLS
Thanks to ()* studio integration with AREA
Monitoring Center, analysis can be performed

on current intercepted communications,
including new calls, e
chats and IRIs.
In so doing, users work always on updated
information so that analysis results represent
behaviors of suspects in real-time.
LEAs benefit from convergence of rendering
and analysis tools as users can start new
analysis at any time while monitoring new
intercepted sessions. Similarly, users can
simply click output provided by MCR studio
to access and see communications linked to
analysis results.
()* Studio takes advantage from
security and anti-tampering mechanisms
implemented in AREA Monitoring Center.
After Authentication, LEA users can only
analyze data related to investigation
activities they have been assigned.

WORKFLOW OF ANAL -sis PROCEDURES
()* Studio has proved its effectiveness and
quickness in analyzing huge amount of data.
MCR Studio enables LEAs to carry out
complete analysis activities simply by
following pre-configured processes.
Main steps are:
• import printouts and ‚P data provided by
Telcos. or coming from third-party database;
• verify database consistence and eliminate
not relevant data:
• apply any of the pre-configured analysis
models or create new ones;
• select the most suitable graphical layout to
render the analysis results:
• save the data resulting from analysis
procedures, together with their graphical
output.
()* Studio comes with an advanced and
very user-friendly GUI.
Thanks to this key feature, even complex
inquiries can be represented as flow charts.
Results are displayed as grids, matrixes and
relational graphs. Moreover, it is possible to
check partial results of each analysis step
and optimize standard analysis models

DATABASE PREPARATION
Users rely on many wizards to import files
in different formats and from third-party
databases. MCA studio supports TXT.
Microsoft Excel®, Microsoft Word®, Adobe®
PDF, XML. As far as database format is
concerned, MCR Studio handles Microsoft
SQL Server®, Postgre SQL, OleOB sources
(es. Microsoft Access®), Odbc sources.
READY-TO-USE ANALYSISMODELS
MCA Studio provides several ways to describe
entities on which analysis models apply, such
as investigated subjects details, including
owned SIMs and other electronic identities (for
example E-mail addresses and SIP U RI),
Users can select among many readyto-use analysis models, depending on
investigation cases (for example, frequency
of communication among subjects and
identification of direct and indirect relations for
organized crime).
Besides taking advantage of established
analysis methods, advanced users can create
enhanced models by composing several
filtering and correlation operations. New
procedures can be saved and shared among
users of the same work-group.
EXAMPLES OF ANALYSIS PROCEDURES
Some examples of meaningful analysis
models that can be carried out by following
ready to use templates are:
• searCh for specific contents among
thousands of intercepted sessions and
IRIs (i.e. key-word among e
numbers among IRIs):
• analyze and correlate printouts related to
different BTSs, to point out movements of
suspects while using mobile phones;
• find out relationships among suspects by
merging and correlating IRIs and printouts
to obtain a graphical representation of
connections;
• identify 'chained events" and recurring
behaviors by investigating on crimes (i.e.
sequence of calls among suspects linked to
hierarchy in a group);
• represent on cartography the subjects

data are available (i.e. display on maps the
position of BTSs covering places in which
suspects are making calls);
• put together movements of subjects by
analyzing credit card payments and
boarding cards of airlines.
As Internet communication services are
increasingly used to exchange sensitive
information, AREA continuously includes
analysis models by leveraging specific
features of 'P services
OUTPUT OF ANALYSIS
In order to make the results of analysis
procedures immediately understandable, $%&
Studio supports many graphical output layouts.
The most used ones are:
• matrix, to represent the frequency of contact
among a group of subjects
• bar charts, to count how many times a
certain interesting condition or event applies
• Gantt charts, to display timeline of events or
communications involving subjects
• graphical charts, to display relationships
among subjects together with the way used
to communicate and the number of contacts
• r a p s , displaying places where subjects are
located when communicate with others
MCA Studio enables the export and archiving
of databases obtained by applying any
analysis method.
In so doing, LEAs can consolidate
investigation milestones and evidences.
Moreover. $%& Studio exports the graphical
representation of any analysis result using file
formats supported by Microsoft Off ce® suite.
SUPPLY OF MCR STUDIO
AND PROFESSIONAL SERVICES
AREA Training and Consulting team provides
LEAs with professional services at different
levels, to assist users after system delivery
and allow them to achieve maximum results
from MCR Studio.

AREA

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MCRCAPTOR
Given the increasing use of Internet, LEAs need a Monitoring Center capable to
effectively carry out 'P interceptions, which nowadays represent a strategic tool to
provide a real added value to investigation activities,
AREA has developed the MCR CAPTOR family of probes to support LEAS in their II
(Lawful Interception) activities requiring lp data acquisition; MCR Captor probes are
totally integrated in the MCR Voice & Data Monitoring Center,
MCR CAPTOR TARGET DEFINITION
MCR Captor enables LEAs to use different
approaches to 'P data interception.

MDR Captor IF Probes installed in an Isp
network allow to:
• acquire IF streams up to 10 Gbps
• apply real time filtering rules to extract
specified ‚P sessions
• forward captured content to MCR server

Investigation Approach
This approach is usually based on the
monitoring of well known targets, previously
identified by means of investigation, in
order to collect evidences, discover social
relationships and find hints to create other
targets.
The triggering rule can be an IF address, a
Radius Login ID, an e-mail address, a chat
or a VolP ID or telephone number, etc.

MCR CAPTOR INTEGRATION
MCR Captor family of probes is fully
integrated with other MCR Voice and Data
Monitoring Center components, providing
complete Communication monitoring and
analysis functionalities.
Probes Management
Centralized installation provides GUI interface
to managq the whole system of MCR Captor
probes deployed in the network, configure
Targets, and monitor health status.
Content Inspection and Analysis
MCA Player provides extensive functionalities
to access CC and CDR of intercepted targets,
being them IF or Voice, offering advanced
features for decoding, presenting and filtering
of data. NCR Studio is the data-mining tools to
analyze target's social relationships and build
personalized analysis patterns.

Intelligence Approach
This approach is usually based on the
monitoring of communication content of
targets that are not identified yet. This kind
of interception applies in Crime Prevention
and Homeland security, as it is useful both
to discover suspect behaviors and to identify
the subjects they belong to, by means of
content monitoring.
The target can be email subject, chat
content, generic word spotting in complete
stream, type of communication protocol,
etc..

Centralized storage
MCA server provides storage, security and antitampering signature on recorded data, accordingly
to specific country legislation requirements

Trigger Table
This table presents a summary describing
the most common target definition of MCR
Captor

TYPE OF TARGET

T A

R

G

E

T

DEFINEO BY

Target oriented

'P address / Radius ID / E-mail address / Chat ID /
VoIP ID / Telephone number / URL / DNS Queries I... /

Content Oriented

Email (Subject and body) (Webmail (Subject and body) /
Instant Messaging (social Network Chat / Web Pages /
Generic Word spotting in full stream / ....,

Communication Type Oriented
(Identification of protocols)

Mail / Webmail / " # P / VoIP / Chat /
Communication Port / Encrypted Protocols (Skype,
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MLK ! - U R APPLICATION SCENARIOS
Example 1 Pirate Web Site
An example is the monitoring of a pirate web
site traffic. LEAs requirement was to trace
every access to a pirate website, and collect
all the traffic generated by those users, to
discriminate relevant targets from occasional
visitors.
The constraint in this process is the capability
to automatically target the web site which was
not always on-line and whose 'P address was
dynamic.
Establishing a trigger monitoring DNS traffic
allowed to identify those IP addresses
accessing the specific web site: those 1P
Addresses were addressed as targets, from
that point on, capturing entire traffic generated,
allowing LEAs to identify relevant users, and
obtain their ID (email, chat..)
Example 2: Word spotting (protocol based)
MCA Captor can process a whole aggregated
'P stream and extract the contents (such as
H n P pages or e
words are detected. Moreover, in order to
focus on specific communications channel,
the combination of more triggers is extremely
important. In this experience LEAs, needed
to search specific words, but to limit false
positive matches, traffic analyzed was
restricted to Instant Messaging. Webmail and
Mail protocols.

FLEXIBILITY AND SCALABILITY
MCR Captor can be easily adaptec to all
the changes that can occur in number of
monitored targets, protocols and 1SP network
modifications.
MCR Captor can support interception
activities carried Out simultaneously by
different LEAs thanks to the capability to
manage a huge number of concurrent
interception instances.
MCR CAPTOR MAIN F#("UR#
System reliability
MCA adopts an advanced automatic backup
policy and a RAID 5 mechanism is configured
on probes to avoid data loss. Moreover the
handover capability is redounded in order to
avoid that a single fault can affect the whole
system recording capacity.
Security
MCP Captor is configured to be protected
from any virus threats. malware in general
and hackers attacks.
On probes, servers and workstations a toplevel anti-virus software is installed and a
firewall infrastructure is properly configured
according to the latest policies issued by
authoritative IT security companies and
communities.

INTEROPERABILITY, s"
s"ANDARD
"ANDARD AND
INTEGRATION INTO TARGET N#"W
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MCR Captor enables LEAS to monitor 'P
contents through any kind of fixed and mobile
data networks: dial-up, xDsL or fiber (fixed
networks), and WLAN, GPRS, EDGE or u & ' s
(mobile networks). MCR Captor probes are
configured to fit the network technology
adopted by Telco operators (i.e. GB Ethernet.
s'&. Pos) and can capture high bit rate 'P
streams (up to 10Gbps) through SPAN ports or
by means of tapping devices.
AREA monitoring system is compliant to
emerging LI standards such as ETSI (TS 101
671, I S 102 232) and CALEA, yet MCR Captor
is widely adaptable to fit Vendor-specific or
Country-specific interception scenarios.

AREA

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MCA V1810 is AREAs new digital recording and interactive management platform for video interception.
The solution has been specifically designed and developed for LEAs and includes typical interceptionrelated features such as:
• P o w e r f u l tools for the management of transcriptions and comments about the recorded
events, while preserving the original without
any manipulation (digital signature)
• P r i n t o u t s of the intercepted/recorded events
• R e p o r t generator for easy creation of investigation-related into summary, customizable with
templates
• F r i e n d l y user interface hides a powerful sw
engine
• M u l t i - l i n g u a l support

Real
Monitoring of all active video cameras gives the opera
tor a complete view of all monitored locations. Cameras can b e managed according to the operators
needs: they can be zoomed in or out; they can be
tilted and panned (PTZ control).
MCR VISIO already integrates control protocols for
Axis and PANAsONIC cameras. Customization for
use with specific cameras can be arranged for specific projects.

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MCR VISIO client-server architecture enables the handling of multiple activities. collecting inputs from several sources, in a single centralized infrastructure. with
evident economic and organizational advantages. It
can be adapted to a wide range of analog and digital
cameras and supports real-time video target streaming along with analysis of stored files.
The large selection of recording methods and options
allows the operator to customize video shots in order
to adapt the interception to specific needs and application scenarios.

Recorded Video files
Operators can retrieve and manage at any time stored
video files. The choice of start time for playback can
be easily made: the timeline (with zoom-in functions, to
allow higher granularity) included in every recorded
video and the bookmark feature, give operators the
freedom to browse among time intervals and to play,
store or export parts of a selected video.
Recording time can be planned in advance, by telling
MCR VIslO the daily schedule of an interception activity, for each camera currently connected to the system.
Recording mode can be defined: i.e. Continuous recording. Recording upon movement. etc.
Video recordings are particularly helpful when combined with NCR VISlO muftiview feature, for cross
analysis of multiple recordings.

MCR v i s i o offers many innovative and unique features, including:

ADVANCED MOTION DETECTION
)(* VISIO offers a n advanced recording mode,
based on the definition of active areas on the screen,
with inclusion/exclusion zones. The operator can select areas of interest where MCR V15l0 will focus its
motion detection engine, with user-defined motion
thresholds to start recording. These active areas also
can benefit from an automatic zoom in case motion is
detected.
Recordings made with active areas, share the same
modes (i.e. Continuous recording. Recording upon
movement, etc.) as other recordings.

Muinview
MCR v i s o manages efficiently different multi camera
modes. Operators can view one single camera window, or multiple cameras. When more than one camera window is present, the operator is allowed to configure windows layout and priority, for both real-time
playback and saved video recordings. Each video
window is actually a tab which can be detached from
the main window and moved onto other monitors, if
available (i.e. real-time playback of an investigation on
a screen, and transcription of a report on video frames
of another investigation, on the second screen).
CONTENT SEARCH
With the search feature, operators can look for a specific content among MCR VlslO's recordings, by applying filter criteria, including search for date, time,
relevance, bookmark or transcription.

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MULTIMEDIA CLIENT-SERVER MODE
INTEGRATED LIVE AUDIO
MCR Visio also accepts input from multiple Audio
sources and specific audio+video streams can b e
merged together, i.e. for lips-reading. These two inputs
can then be exported in a single and synchronized A/
V output file.
Time-based bookmarks (related to a specific events)
can be associated with multiple audio+video tracks.
Operators can write notes and comments for any single (audio OR video) source.

MCP VISIO infrastructure was designed to consider
different bandwidth availabilities. When contents are
stored remotely and operators need network connections to access them, Visio's client-server architecture
can detect the network's throughput and modify its
access speed to allow operators to get the best quality
videos that the network can guarantee. This feature
doesn't affect stored videos, that won't change their
real quality: only the network transmitted contents will
adapt to the line conditions.

DATA MANAGEMENT

SECURITY

MCR VISIO comes with a suite of tools to manage
data, which are mainly images and videos.
• s c r e e n s h o t s of the current video(s) can be
saved into the clipboard.
• A V I export of entire videos, fractions of videos
and time spans that can include multiple videos.
• M o n i t o r management, to set format (4:3 or
16:9) or to split screen for advanced visualization

All files recorded by )(* Visio are signed with a digital key in order to avoid any manipulation. The software license can be loaded from a u s + token. Finegranular access rights for users and system administrators and complete log of all events and activities,

AREA
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"Our mission is to ensure the
highest quality of service to
customers, to behave in an
ethically proper manner and
to create well-being for all
those who interact with AREA.
Constant application of
these values has allowed us
to achieve an undisputed
leadership position.
Our success demonstrates
that we have one of the
most complete solutions on
the market to handle the
entire intelligence process
related to Lawful
Interception activities".
Andrea Formenti
Davjde Perteghella



Investig e work requires
increasingly fast and
effective solutions
to support II activities

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Intelligence

Investigative work is increasingly becom-

AREA has always invested in the develop-

ing intelligence work. Lawful Interception

ment of technological LI solutions

(LI) is a key element of this and consists

to satisfy the high qualitative standards

of acquiring information from every trans-

in demand, working in a responsible

mission source by governmental agen-

and reliable manner and without impact-

cies, in full respect of the laws in force

ing the voice, data and video transmission

and with the necessary authorisations.

service provided to other users

It is an extremely complex and delicate

Furthermore, AREA has developed ad-

process, called upon to meet the new

vanced solutions for management, analy-

challenges introduced by the growing

sis and distribution of the information

technological complexity of telecommu-

acquired: a complete platform of intelli-

nication systems and the need to guar

gence to transform raw data into strategic

antee the utmost protection and respect

knowledge,

of privacy, while simultaneously offering
concrete support in the analysis of data
and information.

!

"

AREA is synonymous with
transparency, responsibility
and professional ethics
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Value

The real commitment of a company is

The solution is developed entirely in

measured also by its capability to ensure

AREA labs, which are sustained by the

high ethical standards in its dealings with

investment of over 90% of profits and

market and customers.

an R&D staff that, together with the techni-

standards that AREA has always promot-

cal assistance personnel, represents 80%

ed and which now translate into a code

of total human resources.

of self-regulation, as a guarantee of service

Collaboration with research centres and

and assistance with a responsible, trans-

universities, investments in development

parent approach to provide each customer

and promotion of talents are the winning

the most suitable solution and satisfy the

elements that make AREA the leader

most challenging LI requirements.

in this sector in Italy and a key player

From 1996 until today, AREA has con-

on international markets.

stantly pursued the objectives of cutting

Total focus on the LI sector and on a spe-

edge technology and qualitative excel-

cific type of customer - Lawful Enforce-

lence in the LI sector. As the first operator

ment Agencies (LEA) - provides AREA

in Italy to introduce a multi-channel audio

with in-depth knowledge about the

digital recording system based on stand-

demanding requirements of the market

ard market components and featuring

regarding security, speed, effectiveness

total accessibility through 'P networks,

and technical support.

the company is now the national leader
in this sector, with over 300 installations
of its MCR System around the world.



The MC y s t e m inte
I Li activities into a si
atform

1

4

Integration

The MCR system offers a single integrated

CAPTURE

platform to capture and analyse data com-

Data acquisition from networks and uncon-

ing from any transmission source and

ventional sources

to obtain a comprehensive overview pro-

RECORDING

viding added value to investigative work.

Collection, reception and structured ar-

With its high scaiability and customisation,

chiving of acquired data

MCR is able to transform any installation

REPRODUCTION

into a unique and valuable project.

Data decoding, visualisation and access

AREA is committed to rapidly implement-

by authorised operators

ing the solution and ensuring that all

ANALYSIS

authorised persons can benefit from the

Data processing and identification of sig-

advantages provided by the new system.

nificant correlations among subjects

The products comprising the MCR System

MANAGEMENT

allow AREA to fully cover the five main

Administration of authorisation procedures

functional areas of the LI sector:

and documents relative to the monitoring
services

In each of the steps described above,
which represent the typical process flow
of a telecommunication monitoring system,
the results are presented to the user via
simple and highly customisable interfaces,
as well as through reports and diagrams.

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MCR system satisfies ail
erational and strategic
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Technology

The MCA system includes a set of com-

MCRCAPTOR - devices to capture ‚P traf-

ponents designed to fulfil all the potential

fic on public networks

LI needs:

MCRTRACER - for geographic monitoring

MCRVOICEAND DATA MONITORING CENTER

of moving targets through GPs localisa-

which includes:

tion systems and to tap conversations

• MCR server, for the management of

among parties

information about recording decoding
indexation, storage, authentication

MCR solutions are implemented through

and management of all data

a solid networking architecture, to allow

• MCR Player, for the reproduction of data

the maximum operation efficiency and

acquired in any format and from any

security. Thus, information flows may be

transmission source

monitored on a global scale, maximising

• vICR Studio, for the comparative analy-

LI times, avoiding loss of information and

sis and processing of information, in

never endangering the safety of the

order to identify correlations and behav-

whole process.

iour patterns
• MCR Office, for the management of all
LI
and documents, such as authorisations,
activities planning and cost analysis

AREA pa
attention to data security
and confidentiality

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-

s

One of the main requirements customers

All communications within the company

ask for is the most scrupulous confiden-

and with external parties are conveyed by

tiality concerning operations carried out,

protected channels and all digital commu-

technologies adopted, systems imple-

nications are encrypted.

mented, d a t a captured and analysed,

sensitive information exchanged with cus-

individuals involved in LI actions.

tomers is managed through a private and

In fact, AREA pays a great attention

secure electronic mail account.

to the topic issues of security and confi-

All AREA customers know they can count

dentiality. Entrance to the workplaces

on sound and rigorous professional eth-

is regulated and monitored by a control

ics, which go beyond corporate responsi-

and identification system and access to

bility, based on reliability in partnerships

confidential data is handled with extreme

and confidentiality in relationships, along-

care through security procedures.

side being supported by procedures
and tools aimed at the protection of data
and information.

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A R E A professional services

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are marked by quality,
e f f i c i e n c y and timeliness
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OP

Reliability

In a particular sector like LI

The quality of technical support is guar-

to rely on a partner able to handle the en-

anteed by the fact that all of the solutions

tire set of operations and activities linked

are developed internally without out-

to wiretapping, providing all the know-how

sourcing to third parties, thereby ensur-

acquired through years of experience

ing maximum service level and shortest

aimed at the creation of a technologically-

response times.

advanced platform.

Furthermore, i s o 9001 Quality Certifica-

AREA can provide the highest quality

tion guarantees the validity of the internal

of service, reflecting its constant com-

production and service processes, while

mitment in ihe development of techno-

membership in the ETSI (European

logical solutions and innovation: turn-key

Telecommunication standard Institute)

projects, systems integration, 24 ! 7

demonstrates the quality level of products

assistance, worldwide on-site assistance,

and services developed by AREA.

custom development, training, dedicated
support teams, programs for the protection of investments in technology
and long-term maintenance contracts.

hic design:AlleaDesign -Milan
printed on Freetife Veiltin,
obtained with a furnish of 80% of sel 1 % chlorine free pulp and

!

MCRVOICE&DATA
MONITORING CENTER
MCRSERVER and MCR PLAYER are part of the Monitoring Center developed
by AREA, to support LEAs investigations through Lawful Interception of
telecommunication contents, live audio and " # s i s positioning.

ARCHITECTURE

HANDOVER INTERFACE

MCR system is a cloud of two types of
components, connected via local or
geographical networks (LAN/WAN) in a
multiple client-server/3tiers/P2P architecture:

MCR system is ready from the very first startup to intercept and acquire contents coming
from targets and networks of different nature,
as explained in the scheme below. AREA's
technology is constantly kept up to date,
along with the evolution of telecommunication
and 'P networks.

1. MER Server. the recording unit
aimed to acquire, record and store
telecommunication and 'P data exchanged
by a large number of targets
2. MER Player, a user-friendly application that
allows authorized operators to access,
analyze and process intercepted contents

FIXED
D$
$%L%&'()*
(PsTfl,ISDfl, flGfl)

-

CALLS AflD RELATED 'Ri

- VIDEOCALLS RflD RELATED IRI

10

FAX AflD RELATED 'RI
-

-%%%'/II/ SERVICES (EMS AflD MMS)
-%%%'/

0+IL[ T[LEPHOflY
(,%-, U-$5)

TARGETS LOCRUSATIOfl BY -%0)
OF HOOKED ATE POSITIOflIflG

•••

/()$%)$5

TARGETS)%$W
)%$W(
)%$W
W(R.
-

FIXED1PflETWORK
(different 'P access
such as dial-up,
xDSL, optical fiber)

MOBILE'PflETWORK
(WI-Fl,WnP. PPS,
EDGE, UMTS)

!

E-MAIL SERVICES BASED on s1#2.

POP3,'MAP4

- W E B
WEB-MAIL SERVICES (HOTMRIL.
YAHOO. G000LEMRIL AriD SIMILAR)

- IflETAflTMESERGIflG(MSfl.
YAHOOCHAT.!RC)
AuDIOAflDVIDEO/()%%0%)%I)G

SERVICES BASED () MOSTLY USED
MEDIA AflD VOIP PROTOCOLS

— 4 FTP AflD PEER TO PEER SERVICES
(CflUTELLA. E-DOnKEY, E-MuLE)

+

FLEXIBILITY AND ECALABILITY
The MCP system is based on a multi-layer
architecture intrinsically modular, flexible and
scalable, which is able to adapt in real-time
to the different needs that can emerge during
interception activities.
A single MCR server recording unit is
capable to receive several voice and lp
streams at the same time, generated by
multiple targets. There's no theoretical limit to
the number of linked MCP servers that can
work in parallel, making possible to add new
targets at any time.
The key feature of flexibility between number
of targets and number of LEA operators is
completely realized in MCR system: multiple
operators can monitor the same target and
multiple targets can be monitored by the
same operator.
In this way, the system can be dimensioned
according to the number of operators,
regardless the number of targets.
MCR system is totally scalable, according to
the following parameters:
• Number of targets, remote installations,
number of operators, telecom providers
involved.
• Data recording and storage.
• Nature of services and contents.
• Telecom providers and ISps network
architectures.

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• Time-saving activity management, to
optimize costs and operators efforts.
• security optimization thanks to integrated
access and users' permissions policy
management. MCA Player is fully integrated
with Microsoft Wind
Wind"
"ws Server's Active
Directory for user and groups creation and
management.
• MCP Servers can log users access,
activities, configurations, ordinary and
unexpected events. etc.
COMPLIANCY
MCP System is developed according to
most used international handover interface
standards.
AREA engineers participate as member
of technical boards in these international
committees allowing our R&D department
to give an important contribution to various
standards layout and development.
RELIABILITY
To grant integrity of recordings, all contents
are digitally signed by MCP Server using
SHA-1 authentication algorithm. MCR System
is installed with a redundant architecture, to
grant maximum security in data storage and
maintenance.
Moreover, thanks to its event-management
function, MCP system can be configured
to notify users by e-mail or SMS about new
incoming system events and alarms.
MAIN FEATURES

INTEGRATION
MCP system has evolved thanks to
expertise acquired over more than
a decade, on several national and
international projects.
Integration of all activity types (voice, fax.
s ! s , MMS, videocalls, 'P streams, live
audio streams, positioning) on a single
platform offers many advantages, among
which:
• Scalable architecture on storage. services
and maintenance costs.
• Short training sessions.

MCR system most important features are:

Listening capability
Listening to recorded telephonic or VoIP calls
can be done through an advanced audio
playback interface enabling, on top of normal
play-stop-rewind
functions like:
• Cyclic listening on selected audio portions.
• Graphical analysis of audio levels.
• Advanced and customizable software
equalizer.
• Professional noise reduction system.

Centralized interface
Regardless the different types of data that
are being intercepted, with NCR system LEA
operators can rapidly access to all acquired
contents (voice and lp data), using a universal
interface that allows to correlate information
coming from different media, but belonging
to the same target, or to cross information
generated by different targets.

Remote access
For LEA operators that are deployed on the
field and cannot follow real-time recording of
events, !"# system has an alerting function,
that warns operators of incoming events and
recording by s$s.
Using a normal telephone to compose a
classified number, operators can access to
an interactive voice menu that guides users
through various functions such as search,
selection and listening, even real-time, of
recorded audio or VoIP contents.

Data management
MCR system creates automatically a database
containing, for each target, information such
as phone number or internet ID, call or ‚P
stream date and time, call duration and IRI
(Interception Related Information), where
available. LEA operators can also integrate
these data with additional information, such
as. relevance of the interception, subject of
the interception, localization information, etc.
On top of the common functions "insert &
search", LEA operators can also manage full
transcription of the communication contents
throughout the call.
MCA Player embeds many Microsoft Word
functions and allows LEA operators to export
data on general models.
It is also possible to automatically or manually
export data to other systems.
Thanks to the integration with MCR
Studio, AREA's tool developed for targets
relationships analysis, LEA operators can
analyze in real time any intercepted traffic.
No manual import operation is needed
by !"# server and the operators are
immediately receiving up-to-date information
from the Communication Contents database.

Automatic 'RI Communication Content association
'RI may be sent on different media (ISDN
lines, e
Provider; MCR system manages all those
media types and correlates IRIs with their
respective Communication Contents with no
interaction from LEA operators, making the
process totally automatic, according to % & I
standards.
This mechanism allows operators to access
rapidly to complete information for every
recorded data set.

Multilevel data analysis
Access and visualization to recorded
contents are rapid and easy, regardless the
technology they have been acquired from:
a complete and unified browsing interface
allows operators to visualize e
pages, FTP transfers, chat and voice calls.
The interface can be also customized
by user type (according to their MDR
privileges).
!"# Player offers the possibility to have
multiple visualization levels, from basic
content view, that shows data as they are,
to the advanced content view, that allows
expert users to locate particular portions
of captured traffic or analyze unknown
protocols.
Furthermore, !"# Player can represent
ASCII-based protocols (such as IRC, SMTP,
#'P(, HTTP), as plain text files.

Phonebook
Phone numbers and internet IDs of targets
are all stored in a phonebook that is
customizable by LEA operators with notes
and comments.
A phonebook can either be assigned to a
single target, to contain all his contacts, or
to a whole service, which can comprehend
multiple targets. Different phonebooks
belonging to active targets can also be
visualized together.
!"# Player allows the analysis of
relationships among targets by the display
of calls or 'P data transfer direction and
frequency.

Cartography view and !" -CPS localization
LEA operators have access, through !"#
Player, to the cartographic (both historical
and live) view of the target position, whenever
location data are present into 1R1 messages.
It is also possible to follow the movement
of multiple targets at the same time
(recognized by their colors) and display
on the map(s) additional information about
the targets (such as monitored number,
timestamp of the event, etc).
The 'historical view" allows setting a
Particular time interval in which the operator
wants to display the target's positions history.
live audio interception support
!"# system can support all kinds of
recording (analog tine, low frequency,
I5DN line, etc) for fixed or vehicular tactical
interceptions.
Furthermore, MCP Player integrates the
management of MCP Tracer, a tool developed
and built by AREA for GSM/0PSlocalization of
vehicles and vehicular live audio interception.
Through DIME signaling, MCP Player can
also manage and poll third-party peripherals,
including features as threshold levels (vox) for
automatic start/stop of audio recording on the
remote tactical devices.
Configuration and management
MCP system has a user-friendly management
console that allows LEA operators to easily
modify operational parameters, even with a
remote confectiOn, software installation is
simple and immediate, ready to be deployed
on different hardware infrastructures.

#
AREA
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